Privacy Policy – TJ Locksmith Services

Last Updated: December 2025

TJ Locksmith Services (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our locksmith services, or contact us by phone, email, or form submission.

This policy applies to visitors and customers located in Seattle, Bellevue, Redmond, West Seattle, Kirkland, Renton, SeaTac, Tukwila, and surrounding areas we serve across King County, WA.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website or services.

Personal Information You Provide

Your name, phone number, email address, and physical address when you fill out our contact or service request forms
Details about your locksmith needs or service requests
Any communication sent directly by email or phone

Information Collected Automatically

We use tools like Google Analytics and tracking cookies to collect:

IP address and general location
Browser type, device type, and operating system
Pages viewed, time spent, referring links, and other usage data

This helps us improve our site and understand how visitors interact with it.

2. How We Use Your Information

We use the information we collect to:

Respond to service requests or inquiries
Schedule appointments and provide locksmith services
Send appointment confirmations or follow-ups
Improve our website functionality and user experience
Track website performance and marketing efforts
Comply with legal or regulatory requirements

We do not sell or rent your personal information to third parties.

3. Who We Share Information With

We only share your information with:

Our internal team (e.g., dispatchers, field technicians) to coordinate service
Third-party tools that help us operate our website or manage customer communications (like form plugins, analytics tools, or review platforms)
Legal authorities, if required by law

All vendors or services we use are required to keep your data secure and confidential.

4. Cookies and Tracking Tools

We use cookies to:

Remember your preferences
Understand how people use our site
Measure ad campaign performance (e.g., Google Ads, Facebook Pixel)

You can disable cookies in your browser settings, but doing so may limit some features on our site.

5. Security of Your Information

We take your privacy seriously. Our site uses secure technologies (like HTTPS) to protect your information. However, no online transmission or storage system is 100% safe from cyber attacks. If you ever feel your data may be at risk, contact us immediately.

6. Local Compliance

While we are not subject to GDPR or CCPA as a small local service provider,
we respect your privacy rights and will:

Remove your data upon request
Stop sending marketing emails if you opt out
Never misuse your information

7. Children's Privacy

Our services are intended for adults 18 years and older. We do not knowingly collect personal data from children.

8. Your Choices and Rights

You can contact us at any time to:

Ask what data we have about you
Request a correction or update
Request the deletion of your data
Opt out of any future communication

9. Changes to This Policy

We may update this Privacy Policy as needed. Any updates will be posted on this page with the new effective date. Continued use of our site or services means you agree to those updates.